Service and Technical Support

As a provider of modular plastic conveyor belts and intelligent sorting and conveying equipment solutions, Meilingge has its own core technology and professional integrator of product systems. We provide professional and comprehensive service support on a global scale, with the concept of integrated full lifecycle management of equipment and solutions, to provide customers with a complete production chain service experience.

  • Replacement of Spare Parts

    We have a spare parts warehouse for commonly used vulnerable parts of equipment, providing customers with professional and timely spare parts replacement services.
  • On-site

    There is a dedicated on-site service team that can provide 24-hour on-site services for customers in need, as well as on-site services during peak business hours for customers in the express e-commerce industry.
  • Inspection and Maintenance

    In accordance with the requirements of the overhaul and maintenance cycle of different equipments, professional personnel are arranged to carry out inspections and maintenance on a reqular basis.
  • Customer Service Center

    There is a 400 telephone service center that responds to customer after-sales service needs 24 hours a day, and uniformly arranges personnel and provides customer feedback.
  • Maintenance and Renovation

    The technical service team, including mechanical, electrical, and software, is located in the four major regional centers across the country and can handle customer repair and renovation services in a timely manner.
Meilingge has professional spare parts service personnel
Contact us for more professional technical support and services:

Meilingge Intelligent Equipment (Shenzhen) Co., Ltd

Address: Building 11, Phase III, Yintai High tech Industrial Park, Longgang District, Shenzhen, Guangdong Province

Phone:+86-0755-89885606

关注微信   WeChat official account

关注微信   Mini Program Mall

You can also access the mini program mall to obtain relevant precision accessories by following the steps below:

01Open WeChat and scan the QR code of the mall to enter the Meilingge Accessories Mall

02Choose the model you need

03Add components to shopping cart

04After payment, you can enter my account to view the status of the goods

Original Precision Accessory Components

Source Control and Genuine Guarantee. Factory products that meet production requirements

Quality Accessories: The accessories have undergone multiple quality management system testing and certification, and can only be shipped after passing the testing, ensuring quality and safety

The product range includes thousands of components with sufficient inventory to meet customer needs.

After-sales service: Ensures the safe use and reliable operation of the equipment, provide quality assurance, can purchase with confidence, and provide maintenance suggestions for customers. By regularly maintaining equipment, reducing the incidence of malfunctions, and providing full cycle protection for your products, we can truly reduce costs and increase efficiency.

Service Frame

Manufacturer

Customers

Make phone calls to explain the fault.

After sale

1. On-site maintenance, registers maintenance records through DingTalk

2. Generates repair orders

Maintenance station

Applies for spare parts

ERP systemSpare parts center

delivers

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